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“I first used Interact at Motorola in 1988 to improve the effectiveness of our engineering teams. Interact doesn’t simplify or ‘dumb down’. It teaches the tough skills that people really need.” |
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--Dr. Susan Harwood, Director of Learning and OD, |
Problems We Solve
Interact doesn’t offer a
cafeteria of half day modules covering every topic an organization might be
hungry for. Why not? Because this smorgasbord approach always ends up
simplifying complex issues down to 6 or 7 rote steps.
Instead of pretending that complex issues are simple, Interact helps
organizations understand complex issues and find a range of solutions. This
section provides examples of some of the most common problems that Interact
is brought in to address--effectiveness, quality,
retention, professionalism, and
accountability. Can you imagine a half-day
program on any of these topics? It would be
embarrassing.
Interact takes a systems approach to organizational issues. We understand
that most important problems require solutions that are broader than
training alone. Interact’s consultants help with root cause analysis, and
identify structure-based and system-based solutions as well as training
options.
