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Interact has four core programs. To meet the
diverse needs of the customers we’ve served over the last 20 years, we have
created versions of our programs that are tailored in a variety of ways.
Versions that use different time parameters to
accommodate scheduling constraints, training history, and skill levels of
participants
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One-day programs
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Two-hour sessions
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Half-day sessions
Versions for specific categories
of employees
Versions for
specific industries
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Manufacturing
- High-tech and software
development
- Banking and financial
services
- Health care
- Call centers
- Prisons
- Pharmaceutical
- And more
Interact Core
Programs
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1. |
Performance
Problem Solving: Improving Performance by
Influencing People
Builds skills to help people
solve problems, improve commitment, and strengthen
working relationships.
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2. |
Performance
Management: Managing, Coaching, and Reviewing
Performance
Builds skills to help managers who
supervise people to set objectives, provide feedback,
and hold people accountable as part of their formal and
informal performance review and coaching
responsibilities.
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3. |
Managing Beyond
Authority: Getting Results without Pulling Rank
Builds skills to help executives, managers, and project
managers establish the long-term credibility and trust
required to get results without having to rely on
position power.
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4. |
Conflict Management:
Defusing Anger and Finding Common Ground
Builds
skills to help individuals address explosive situations
and turn disagreements into positive business results.
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5. |
Performance Management:
Performance Effectiveness Plus Performance Problem
Solving Skills
Builds skills to help managers set
objectives, provide feedback, and hold people
accountable as part of their formal and informal
performance review and coaching responsibilities. In
addition, includes
skills to
help people solve problems, improve commitment, and
strengthen working relationships.
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6. |
Group Process/Meeting
Management: Keeping Meetings Effective and Efficient
Builds skills to help people prepare for and run
effective meetings
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7. |
Analytical/Critical Thinking Skills: Making
Decisions in a Team Environment
Builds skills to
help people effectively analyze problems, gather data,
make decisions, implement action plans, and track
outcomes.
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8. |
Team Chartering:
Creating Effective Work Teams
Builds skills to
help members of work teams understand their roles and
responsibilities, and the results they must achieve.
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