Analytical Skills: Making Decisions in a Team Environment

Builds skills to help people effectively analyze problems, gather data, make decisions, implement action plans, and track outcomes.

Overview

As managers and employees take on greater responsibility for quality, productivity, and customer issues, they are confronted with increasingly difficult decisions. They need a clear process to make sure that the right decisions are made. This program builds a simple and easy-to-use problem solving process that groups can use. It also includes an appendix of 22 tools (like Brainstorming, Checksheets, Flowcharts, Pareto Charts, etc.) that can be instructed in one hour sessions on an as needed basis.

Objectives

Participants are able to:

·         Employ a simple but systematic process in their team or task force meetings

·         Apply lateral and vertical thinking to focus their creative energies onto practical solutions

·         Generate hypotheses in an efficient and systematic way. Break issues into component parts. Develop and follow leads

·         Establish criteria, evaluate options and make decisions

·         Avoid evaluation paralysis. Make thoughtful but timely decisions.

·         Determine when and how to employ consensus for making decisions.

·         Use the 22 analytical tools included in the program.

Tailored to Schedules and Participant Needs

Interact has two standard versions of Analytical Skills, each designed to work optimally within a different set of time parameters.

Version A: "One-Day" Program

This version is designed to be trained in a day.

Version B: Two “Half-Day” Sessions

This version is designed to be trained in 2 half-day sessions held about a week apart. Having a week between the sessions gives participants time to practice and consolidate their skills.

One version for all employees

One version for all Industries