Interact Performance Systems: The ability to
execute. As a leader you pursue many strategies to improve your organization's bottom line. You build better facilities, purchase better equipment, hire better people, and design betters systems. And you see bottom line results. Why do these strategies work? Because they improve people's day-to-day actions on the job. If the strategy didn't change behavior, then it wouldn't improve results. Performance always comes down to individuals and their ability to execute. As you know, training doesn't always lead to execution. But execution is what Interact is all about. From its inception at Stanford University through its 27 years of experience with video-based behavior modeling, Interact's single focus has been on improving the behaviors that lead to bottom line results. |
Dedicated to Performance
Improvement. Improving people's day-to-day performance is Interact's specialty. In this specialized field, we are the best. Interact's cutting-edge systems do more than build the right skills. They make sure that these skills are used to produce bottom-line results. Interact goes beyond training to guarantee performance improvement. Using Interact, your leaders and employees will build the accountability, motivations, and commitment needed in today's fast paced environment. And you will achieve winning results. Interact's extensive research proves dramatic improvements in quality, productivity, cost containment, customer responsiveness, and turnover. Over a thousand organizations have benefited from Interact's 27 years of experience. |
Building on your
successes. Interact works as a partner with your internal experts. You know what your organization needs, and you understand your unique business issues and problems. Interact brings our track record in performance improvement, our proven instruction design, and our reliable bottom line results. How do we partner together? Interact solutions are built to be tailored to provide the highest quality materials, design, and results in a way that can be focused to your specific business issues and culture. Interact builds on the foundation you have created. You may have build the basic communication, listening, and feedback skills that your people require. Now you need skills that are more advanced and more business focuses. Interact builds on the foundation you have created to teach tougher skills that improve the bottom line. |
| Performance
Problem Solving |
managing beyond authority | Performance Management |
Group Process/ Meeting Management |
Analytical Skills/ Critical Thinking |
Conflict Management |
Team chartering |
| Audience: Managers, supervisors, leads, individual contributors, and team members. |
Audience: Managers, supervisors, leads, individual contributors, and team members. |
Audience: Managers, supervisors and leads. |
Audience: Managers, supervisors, leads, individual contributors, and team members. |
Audience: Managers, supervisors, leads, individual contributors, and team members. |
Audience: Managers, supervisors, leads, individual contributors, and team members. |
Audience: Managers, supervisors, and leads. |
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Content: |
Content: |
Content: Teaches how to use objective setting, coaching, and feedback to achieve business results. Participants establish clear and motivating expectations, coach and support performance, and provide honest & helpful feedback. Participants use these skills during formal planning, coaching, and evaluation discussions, and also during the informal 2-3 minute workplace discussions that drive high-performance organizations. |
Content: |
Content: Shows how to analyze problems, gather data, make decisions, implement action plans and track outcomes. Builds a simple and easy-to-use problem solving process that managers and employees can use to find the right solutions to quality, productivity, and customer issues. Also includes an appendix of 22 tools that can be instructed in one-hour sessions on an as-needed basis. |
Content: Shows how to turn explosive situations into positive business results. Participants learn how to control their own anger, how to work with people who are too angry to be rational, how to respond to unfair accusations, how to find common ground, and how to work through the logics disagreements. Conflicts are not eliminated. Instead, they are made productive. |
Content: |
| Topics: u Communicate with clarity u Solve problems u Motivate effectively u Deal with anger u Prevent resistance u Involve employees u Give recognition u Set clear follow up |
Topics: u Increase commitment & initiative u Read organizational dynamics u Analyze
social dynamics |
Topics: |
Topics: u Prepare for meetings u Create clear agendas u Keep the meeting on track u Foster full participation u Deal with disruptions u Set clear follow up |
Topics: u Collect relevant data u Enhance creativity u Analyze options u Make team decisions u Discourage "groupthink" u Set Clear follow up |
Topics: u Handle abuse u Maintain a win-win perspective u Deal with value challenges u Confront "tactics" u Handle illogical arguments u Discourage in-fighting |
Topics: u Why work as a "team" u Stages in a team's growth u Roles and responsibilities u How success will be measured u Team ground rules u How to work with each other |
| Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
Location: On-site by your managers and professional staff or facilitated by one of our performance consultants. |
| Materials: Video, Case Studies, Leader's Guide, Participant's Guide, Implementation Guide, Posters, Cue Pads. |
Materials: Video, Case Studies, Leader's Guide, Participant's Guide, Implementation Guide, Posters, Cue Pads. |
Materials: Video, Case Studies, Leader’s Guide, Participant’s Guide, Implementation Guide, Posters, Cue Pads. |
Materials: Video, Leader's Guide, Participant's Guide, Implementation Guide, Posters. |
Materials: Video Leader's Guide, Participant's Guide, Implementation Guide. |
Materials: Video, Case Studies, Leader's Guide, Participant's Guide, Implementation Guide. |
Materials: Video, Leader's Guide, Participant's Guide, Implementation Guide. |
| Video Segments: Upto 94 XXXXXXXXXXXXXXX |
Video Segments: Upto 94 XXXXXXXXXXXX |
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Video Segments: 35 XXXXXXXXXXX |
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