Results - Work Behaviors  
Sample Question (from survey of 47 questions)
   
 
When you talk with your manager about work, to what extent does he or she:
    
      A. Listen to your point of view without interrupting or cutting you off?

      B. Accurately summarize your feelings on the matter?

      C. Carefully listen without arguing or becoming upset?

Actual Results of Training

Of 47 questions asked of employees regarding their boss's behavior, 91% showed statistically significant improvements between trained and untrained managers. 100% of the trained managers showed a higher skill level.

Other Research Instruments